customer service

A partnership that can take the heat!

Brand ID must use the electronic APEX system to document its QA processes and have them approved for each item green lighted for serial delivery. In other words, to all intents and purposes to meet Valtra’s quality requirement

Brand ID invests in customer service:

The goal is customers who receive superb quality in a flexible manner Brand ID’s customer service neatly summarised its goal in the sentence: “We genuinely want to be our customers’ best partner.” Then, things started to happen. Teamwork was streamlined, with superfluous and overlapping activities trimmed off. Time was freed for both sales work and